Security

In order to maximize protection of your information, Lynda Sappington, d/b/a Whimsy Hill Studio, LLC, uses state-of-the-art technology to protect your data from use, misuse, or alteration by unauthorized third parties. Currently, we accept credit card orders via phone, email or fax, with a handwritten signature sent by fax to assure the owner of the card is the one placing the order. This information is kept on file for the bank's records. A secure swipe machine is used to send credit card information to the authorization center. Hard copies of all transactions are kept in a file. Lynda Sappington does not warrant that your information will be absolutely secure. Any transmission of data on or through the use of this website is at your own risk.

Copyright

All content included on this Web site, such as artwork, text, graphics, logos, button icons, images, audio clips and software, is the property of Lynda Sappington or her content suppliers, protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Lynda Sappington and protected by U.S. and international copyright laws. All software used on this site is the property of Lynda Sappington or her software suppliers and protected by U.S. and international copyright laws. Any unauthorized use, including the reproduction, modification or creation of derivative works, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.

Disclaimers

Lynda Sappington d/b/a Whimsy Hill Studio LLC is not responsible for the delivery or quality of any goods or services sold or advertised by others on or linked to this site.

Return Policy

ALL SALES FINAL. NO RETURNS

Returns for Insurance Claims

Our normal shipper is UPS. UPS has specific regulations for returns of damaged goods. If you do not follow the directions specifically, there will be no insurance payment from UPS and I cannot refund your money nor replace your goods. Please follow the directions given to you when you contact us about damaged shipments. Here's the normal procedure:

When you receive a package from UPS and it is damaged, you must CALL UPS to tell them the package arrived in damaged condition. You must put the item back in the original packaging and UPS will come to your home to pick it up at no cost to you. If you follow these instructions, UPS will pay the insurance claim and there will be no problem. If you return the item by paying for shipping yourself, the insurance on the original shipment is voided and there will be no payment, so I cannot replace your damaged piece. Please follow these instructions carefully -- it's simple to do, the UPS number is usually right on the box. You can also contact me for information info@thesculptedhorse.com if you receive a damaged item.